To ensure your smooth departure, you should check your airlines exact weight allowances in advance and observe the information on hand luggage and oversize baggage and the transportation of animals. You can find useful tips in the flight baggage information before checking in your baggage. Please note that you should only have one item of hand luggage and it must meet the EU safety regulations. There are no international standards regarding the size and dimensions of on-board luggage and hand luggage. The weight and dimensions may vary depending on the airline, class and route.
If you are missing items of luggage, please proceed to the lost property office or a Lost&Found counter at Vienna Airport.
Our baggage services are available at two Baggage Service Centres at Vienna Airport. You can receive assistance with baggage storage, customs deposits and other services at these centres.