VIP & BUSINESS SERVICE

The luxurious add-on to every scheduled flight

 

PERSONAL WELCOME

  • Reception by your personal assistant.

  • On request valet parking or luxury city transfer.

 

 

 

 

LUXURY AMBIENCE

  • Culinary delights in your private VIP salon.

  • Check-in and baggage drop off will be carried out by your personal assistant.

 

 

 

 

NO WAITING TIMES

  • Discrete security check and exclusive passport control.

  • Extremely short distances.

 

 

 

 

HIGH CLASS BOARDING

  • The VIP luxury limousine will take you directly to the plane.

  • Your companions can say goodbye / greet you actually on the tarmac.

 

 

 

Travel as if on a state visit

Regardless of the class in which you are flying (Economy, Premium Economy, Business or First) and the airline (Austrian Airlines, Eurowings, Lufthansa, Emirates, Qatar Airways, Turkish Airlines, Air France, KLM or one of over 70 other airlines), the VIP & Business Service at Vienna Airport offers personal service in pleasant atmosphere, combined with the utmost degree of flexibility and privacy, and time savings, too. Whether you use the service for your departure, arrival or transit stop, you can relax in your own private lounge in the VIP Terminal while your personal assistant takes care of your check-in and baggage arrangements for you. Your personal assistant will be by your side at all times to help you with immigration and departure formalities as well as your priority security check. You and your guests will be chauffeur-driven in an exclusive VIP vehicle to or from your scheduled flight for your departure or arrival. You can greet or say goodbye to your companions right beside the aircraft.

VIP & BUSINESS SERVICE ONLINE RESERVATION

For added convenience, you can also book your VIP Experience at Vienna Airport online. Request your VIP & Business Service online and indicate your personal wishes (for example, flowers, Sachertorte, etc.). The booking is only confirmed once you have received your personal price quotation (provision of quotation depends on service availability).

VIP Service for you

Passengers of all airlines and booking classes are welcome to enjoy the exclusivity of the VIP & Business Service at Vienna Airport. The VIP Terminal is open every day from 6:00 to 22:30 hrs. On request, we gladly arrange your VIP & Business Services also outside our opening hours.

For further information about the VIP & Business Services at Vienna Airport your personal assistant will be available at all times on +43-1-7007-23300 or at email address vip.vie@viennaairport.com.

SEND A NO-OBLIGATION ENQUIRY to:

Flight data

Enter the flight information for departure, arrival or transfer for your required VIP & Business Service in the relevant fields.

No. of individuals

Special requests

Flowers, Sachertorte, valet parking, limousine transfer from/to Vienna, ...


Fields marked with * are compulsory fields.

Silver Package

Price for the 1st passenger (net/incl. 20% VAT.)

€ 280,- / 336,-

Price for each additional passenger (net/incl. 20% VAT.)

€ 130,- / 156,-

free for children under the age of 12

  • Personal VIP advisor
  • Premium check-in service and access to
  • exclusive passport and security control
  • Individual limousine shuttle
  • to or from the aircraft
  • Use of a private lounge (max. included usage period): 1hr
  • Items of luggage per person**: 1 piece (max. included checked luggage items)
  • Exclusive access to the VIP Terminal via the secluded Court of Honor
  • Drinks service
  • Welcome snack (standard)
  • Last minute booking possible without surcharge up to 24 hrs before
  • Free cancellation is possible up to 48 hrs before departure

** checked luggage items (incl. bulky luggage)

Additional fees may be payable to the airline

Gold Package

Price for the 1st passenger (net/incl. 20% VAT.)

€ 300,- / 360,-

Price for each additional passenger (net/incl. 20% VAT.)

€ 150,- / 180,-

free for children under the age of 12

  • Personal VIP advisor
  • Premium check-in service and access to
  • exclusive passport and security control
  • Individual limousine shuttle
  • to or from the aircraft
  • Use of a private lounge (max. included usage period): 2 hrs
  • Items of luggage per person**:  2 pieces (max. included checked luggage items)
  • Exclusive access to the VIP Terminal via the secluded Court of Honor
  • Drinks service
  • Welcome snack (advanced)
  • Á la carte meals
  • Option of personal greeting/farewell to passengers directly at the aircraft: 2 persons
  • Tax refund support (refunds can only be made to credit cards)
  • Concierge service (organisation of errands)
  • Shower facility
  • Last minute booking possible without surcharge up to 24 hrs before
  • Free cancellation is possible up to 48 hrs before departure

** checked luggage items (incl. bulky luggage)

Additional fees may be payable to the airline

Platinum Package

Price for the 1st passenger (net/incl. 20% VAT.)

€ 500,- / 600,-

Price for each additional passenger (net/incl. 20% VAT.)

€ 250,- / 300,-

Free for children under the age of 12

  • Personal VIP advisor

  • Premium check-in service and access to

  • exclusive passport and security control

  • Individual limousine shuttle

  • to or from the aircraft

  • Use of a private lounge (max. included usage period): 3 hrs

  • Items of luggage per person**:  5 pieces (max. included checked luggage items)

  • Exclusive access to the VIP Terminal via the secluded Court of Honor

  • Drinks service

  • Welcome snack (advanced)

  • Á la carte meals

  • Option of personal greeting/farewell to passengers directly at the aircraft: 4 persons

  • Tax refund support (refunds can only be made to credit cards)

  • Concierge service (organisation of errands)

  • Shower facility

  • Parking in the directly adjacent VIP car park (max. 7 days for 1 car per service included)

  • Valet parking

  • City limousine service from/to Vienna (Mercedes S-Class)

  • VIP service outside of the opening hours without surcharge

  • Free rebooking

  • Last minute booking possible without surcharge up to 12 hrs before

  • Free cancellation is possible up to 12 hrs before departure

** checked luggage items (incl. bulky luggage)

Additional fees may be payable to the airline

Leistungsbeschreibung

SERVICES/PACKAGES

Silver

Gold

Platinum

Personal VIP advisor

x

x

x

Premium check-in service and access to
exclusive passport and security control

x

x

x

Individual limousine shuttle
to or from the aircraft

x

x

x

Use of a private lounge
(max. included usage period)

1hr

2hrs

3hrs

Items of luggage per person
(max. included checked luggage items). Additional fees may be payable to the airline

1 pc

2 pcs.

3 pcs.

Exclusive access to the VIP Terminal
via the secluded Court of Honor

x

x

x

Drinks service

x

x

x

Welcome snack

standard

advanced

advanced

Á la carte meals

 

x

x

Option of personal greeting/farewell
to passengers directly at the aircraft
(max. included persons)

 

2 persons

4 persons

Tax refund support
(refunds can only be made to credit cards)

 

x

x

Concierge service
(organisation of errands)

 

x

x

Shower facility

 

x

x

Parking in the directly adjacent VIP car park
(max. 7 days for 1 car per service included)

 

 

x

Valet parking

 

 

x

City limousine service from/to Vienna
(Mercedes S-Class)

 

 

x

VIP service outside of the opening hours
without surcharge

 

 

x

Free rebooking

 

 

x

Last minute booking possible without surcharge 

up to
24 hrs before
departure

up to
24 hrs before
departure

up to
12 hrs before
departure

Free cancellation is possible 

up to
48 hrs before
departure

up to
48 hrs before
departure

up to
12 hrs before
departure


THE VIP & BUSINESS SERVICE INCLUDES:

VIP & BUSINESS SERVICE


Once you have been welcomed by your personal assistant, they will be by your side throughout your VIP & Business Services. While you enjoy the time before departure, after arrival or while on a transfer stop in your own private lounge, your personal assistant will deal with everything to do with your flight. Your personal assistant always keeps an eye on the time to make sure that you are ready for departure punctually and will help you through priority security checking and all the immigration and departure formalities. 

A private lounge in the VIP Terminal is available for exclusive use by you and any companions during your stay. Enjoy your time at Vienna Airport in privacy. You and your companions can work or relax undisturbed.

In addition to food and beverages, you will, of course, also find the latest multimedia technology (flatscreen TV, presentation equipment) available for you to use free of charge.

The departure and arrival service includes exclusive use of a lounge for one hour. The VIP & Business Transfer Service includes exclusive use of a lounge for 3 hours. If you need the room for longer, it is easy to book more time online in advance.

If you have any questions about our lounges, please contact your personal assistant at the VIP & Business Service:

+43-1-7007-23300 or by email to vip.vie@viennaairport.com


Enjoy some fine refreshments during your stay:

  • All kinds of drinks from soft drinks and coffee to champagne are available in your lounge, free of charge

  • Light snacks are also available in your exclusive lounge, free of charge

  • For an additional fee, you can also enjoy Austrian specialities and an international à la carte menu

Menü VIP Terminal (PDF, 1.78 MB)
VIP & BUSINESS SERVICE

 

80 STEPS TO WALK BETWEEN THE AIRCRAFT AND YOUR HOME

Your assistant will drive you and your companions in one of our VIP limousines directly to or from your departing or arriving aircraft. Enjoy the ride in one of our ten high-quality equipped vehicles: a Mercedes S-Class limousine, a V-Class or a rebuilt Sprinter - depending on the number of passengers.

 
 

 

Your companions can welcome you or say goodbye right by the aircraft. This special service for you and your guests is exclusive to the VIP & Business Service at Vienna Airport. The VIP & Business Service packages include two companions free of charge.

 

The exclusive VIP terminal is clearly separate from the general passenger area, close to the apron itself.

Just follow the signs or enter the address „Niki Lauda Allee, 1300 Vienna Airport“ in your navigation system.