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Family Services / Departure € 90.00

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Travelling with the family is one of the most enjoyable experiences you can have. But it also requires a lot of effort – as every family knows.

Don’t make it unnecessarily difficult and take advantage of our offer of assistance.

Your stay and your family’s stay at Vienna Airport will be all the more pleasant.

Enjoy your holiday and spend some quality time with your loved ones at Vienna Airport.

"Family Service" includes 2 adults and 2 children.

The service – and all features within, even those added per upgrade – is only valid with the associated flight.


  • Mouth-nose protection mask / FFP2
  • Disposable gloves
  • 100ml disinfectant
  • Information brochure
    • What do I have to consider at the airport?
    • Do's & don’t fly
    • Who can I contact if I have any questions?
  • VIE Health Center flyer
  • Reusable zipper which can also be used to transport the permitted liquids in your hand luggage
  • VIAS Service Officer as a competent contact for all Covid measures and services at Vienna Airport

  • Pick up at your chosen meeting point (specify on booking).
  • We’ll support you on the way to the check-in and baggage drop off.

  • Your personal assistant will support you for the security control.

  • Your personal assistant will support you with border control, if necessary.

  • Once you have gone through control, we will accompany you to the gate for your departure.