Airport ID Card

Due to EU regulations concerning aviation security, Flughafen Wien AG (=VIE) is required to secure the airport premises. Access to the landside and airside areas is therefore permitted for authorised persons only.

If you want to renew an existing Airport ID Card, you will find further information here:

Attention! Since 3.12.2021 the official background check for the Airport ID Card has changed.

The Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK) is introducing a new digital process for background checks on persons who want to apply for or extend an Airport ID Card.

As of 03.12.2021, the data for persons to be checked (Airport ID Card holders) must be entered and the background checks must be processed by the respective company via the available application “ZÜP – Zuverlässigkeitsüberprüfung/Aviation Security“ in the business service portal (USP, www.usp.gv.at).

The enhanced background check must also be repeated annually (and no longer every 5 years). However, all valid background checks will remain valid until 30.06.2024 at the latest!

For the above-mentioned reason, the Airport ID Card Office is changing the application for a permanent Airport ID Card on 03.12.2021.

HOW TO OBTAIN A NEW AIRPORT ID CARD

Your company is located at Vienna Airport or has been commissioned by a company located at Vienna Airport to carry out activities.

The application for a permanent Airport ID Card is submitted digitally.

  • The official part, registration and entry of employees, takes place in the ZÜP application of the BMK, which can be reached via the USP.

  • Order creation and training bookings take place in Flughafen Wien AG’s ID card authorization and administration system (ABV).

We have complied the following explanations and instructions for you:

What is the authority portal(usp)?

The corporate service portal is an initiative of the Austrian federal government. The aim is to establish a central one-stop store where companies can retrieve the information relevant to them and process their legal obligations quickly and efficiently.

BMK has set up a hotline for any telephone queries regarding the USP or the ZÜP.

You can reach the ZÜP helpdesk on weekdays from Monday to Friday from 8 a.m. to 4 p.m. by phone at:
+43-1-2530188-7953

or by e-mail to
serviceentry.zuep@acp.at

how do I register in the USP?

This point is important for those who have never registered in USP.

All info about the USP can also be found at the following link:

https://www.bmk.gv.at/themen/verkehr/luftfahrt/sicherheit/pruefung/zuep.html

Process of applying for an airport id card

The people involved in the process:

FWAG employee: CLIENT

External company: CONTRACTOR

Employee external company: ID CARD RECIPIENT

This step takes place BEFORE the digital application process starts:

A business relationship is established between FWAG and external company. An external employee requires an Airport ID Card because they have to work in the restricted area.

Client (FWAG employee) in the ABV:

The client creates a work order in the ABV.

Steps 3 and 4 take place in the Federal Ministry (BMK) business service portal without involvement of the airport.

The data entry checklist for the enhanced background check and all other info can be found via the following link:
www.bmk.gv.at/themen/verkehr/luftfahrt/sicherheit/pruefung/zuep.html


Contractor in ZÜP:

The contractor registers the company in ZÜP and receives an ID number.

If the company is already registered, this step is not necessary.

How to register in ZÜP:

Contractor in ZÜP:

The contractor enters all employee data for the enhanced background check in the “ZÜP – Background Check/Aviation Security” via the USP. They then release the employee for the work at Vienna Airport.

Important: Once the data has been entered, a 4-week waiting period is to be expected for the background check result.

How does the data entry for the "ZÜP - Background Check / Aviation Security" work via the USP?


 

Contractor in the ABV:

The contractor accesses the ABV and enters the ID number that they received from the ZÜP during registration. The client (FWAG employee) must verify this in the ABV.

Contractor in the ABV:

In the ABV portal, the contractor assigns the work order created by the FWAG employee to the employee previously registered in the USP.

Only then will the background check be initiated and costs will be ​incurred for the Airport ID Card application.

Duration of the enhanced background check by the BMK: 4 weeks

Contractor in the ABV:

The contractor receives a request to reserve a place on the EU-compliant security training course via the ABV.

Once the BMK has completed the enhanced background check, the contractor will receive a confirmation that their previously reserved place is firmly booked.


The external employee arrives at the Airport ID Card Office for security training and proof of competence.

The official photo ID that was specified in the USP portal and the QR code from the ABV must be brought along.

The external employee will receive their Airport ID Card after completing the training and proof of competence.

  • The courses take place Monday ­- Thursday (on workdays) punctually at 08:30 a.m. or at 01:00 p.m. and they have to be booked online via the ABV system.

  • All participants are requested to arrive punctually at the Airport ID Card Office because waiting times are to be expected for the registration. The official photo ID that was specified in the USP portal and the QR code from the ABV must be brought along.

SUMMARY​

  • Companies have to register on the authority portal USP. (See below for detailed instructions)

  • “ZÜP – Zuverlässigkeitsüberprüfung/Aviation Security” registration via the USP (See below for detailed instructions)

  • Approval of personal data in the USP no later than 4 weeks before the intended start of work (See checklist below for details)

  • The FWAG client creates a work order in the ABV portal for the external company.

  • In the ABV portal, the external company assigns the new order to the employee previously registered in the USP and initiates the background check. (Duration of the background check is approx. 4 weeks)

  • After a positive background check and once the external company has received the training request email from the ABV, the ID card receivers must take part at the EU compliant security awareness training.

PDF summary (PDF, 0.73 MB)

instructions for the usp

As you learned in step 1, you need to register or log in to the USP. The BMK has summarized how this works for you here:

instructions for the züp application

After you have logged into the USP (see explanations ad 2.), you can call up the ZÜP application.

The checklist will help you prepare to have all the necessary data at hand.

  • Mobile phone signature for registering the company in the USP (for initial access)

  • First name and surname, birth name if applicable

  • Gender

  • Date of birth,

  • Place of birth (including country of birth)

  • Nationalities

  • Parents' first names

  • Contact telephone, contact email

  • Residences, with country, city, postcode, street, house number, from/to date for last 5 years

  • Employments, education and training (each with type, organisation, activity, from/to date) and any gaps during the last five years

  • Copy of a passport, ID card, identity document, alien's passport or refugee travel document to establish the identity of the person to be checked (as JPG or PDF)

  • When applying for the first time: Certified English or German translation of foreign criminal record certificates or comparable records from countries of residence where the person was continuously resident for 6 months or longer in the last five years, which must not be older than 6 months on first submission, (as JPG or PDF) with issue date, associated residence and indication of whether entries are present or not

  • When extending after 1 year: Criminal record certificate from last year, provided that the residence was abroad for longer than 6 months

  • First application or recurring application

  • Reason for the background check

  • If applicable, indication of the type of intended activity

INSTRUCTIONS FOR ABV AT THE AIRPORT

After you have registered your employees in the ZÜP application (see explanations ad 3.) and your contact person at the airport has prepared everything in the ABV, your further steps take place in the ABV.

do you have questions or problems with the entry?

You can reach our ABV support on weekdays (Monday to Friday) from 08:00 to 16:00 at +43-1-7007-25656 or by e-mail at abv-support@viennaairport.com.

links to the systems

You can find the USP and the ABV at the following links:

If you have any questions about the ABV, you can reach our ABV support on weekdays (Monday to Friday) from 08:00 to 16:00 at +43-1-7007-25656.

AREAS

Public Areas

BW – Office and workshop premises

Restricted areas

TR – Transit

Secure area

TG – Transit gate
FR – Air Cargo Center
VO – Apron
GZ – Baggage Handling Center
LFZ – Aircraft
FB – Flight Base
 

opening hours

Monday - Thursday (weekdays): 07:00 a.m. to 06:00 p.m.

Friday (on working days): 07:00 a.m. to 04:30 p.m.