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Airport ID Card

Due to EU regulations concerning aviation security, Flughafen Wien AG (=VIE) is obliged to secure the airport premises. Access to the landside and airside areas must therefore only be granted to authorised persons. You can obtain the required authorisations with the Airport ID Card.

The application for a permanent Airport ID Card is made digitally:

The official part, registration and entry of employees, takes place in the ZÜP application of the BMIMI, which can be accessed via the USP.

The order creation, badge application and training booking takes place in the Airport ID System of Flughafen Wien AG.

Help for the ZÜP application of the BMIMI

What is the Enterprise Service Portal (USP)?

The Enterprise Service Portal (USP) is an initiative of the Austrian Federal Government. The aim is to establish a central one-stop shop where companies can retrieve the information relevant to them as well as process their legal obligations quickly and efficiently.

The ZÜP application can be accessed via the USP (see below).

How do I register in the USP?

This point is important for all those who have never registered in the USP before.

What is the ZÜP application?

The Background Check / Aviation Security application (CSP application) is an application of the BMIMI and is used to record the data of the external employee(s). The background check application can be accessed via the Enterprise Service Portal (USP) (see above). This requires logging into the USP with two-factor authentication such as mobile phone signature or citizen card.

All information on the ZÜP application can be found at the following link.

The BMIMI has set up a hotline for any telephone queries regarding the ZÜP application.

You can reach the ZÜP helpdesk on weekdays from Monday to Friday from 8 am to 4 pm by telephone at:
+43-1-2530188-7953
or by email to
airportsecurity@bmimi.gv.at

 

Validity of the Airport ID Card and reliability of the person

Validity of the new enhanced background check (E-ZÜP):

1 year The renewal must be requested by you as a company for each Airport ID Card holder annually. An automatically generated e-mail will be sent by the Airport ID Systemas a reminder.

Validity of the Airport ID Card (i.e. the plastic card):

5 years (see "valid until" on Airport ID Card) Before the 5 years expire, an automatically generated e-mail will come from the Airport ID System as a reminder.

Validity of EU security training:

5 years Before the 5 years expire, the Airport ID System will send an automatically generated e-mail as a reminder.

AIS support

If you have any queries about ABV, our ABV Support is available on weekdays (Monday to Friday) from 8am to 4pm on +43-1-7007-23666 and by email to  ais-support@viennaairport.com

If required, online training appointments can be arranged for first contact with ABV. Duration approx. 1 hour. Please write to the following e-mail address if you are interested in an appointment: ais-support@viennaairport.com

FAQs

For the application, E-ZÜP, training booking, badge blocking, etc. of the Airport ID Card you need, among other things, the airport's own software AIS (=Airport ID Card System), the badge authorisation and management system. The AIS is the digital ID card office.

The work order is created by the VIE contact person in the AIS and proves the official necessity for issuing Airport ID Cards. In this order, the VIE contact person determines the number of Airport ID Cards that the company may apply for and the areas that are printed on the Airport ID Cards. The order also specifies how the Airport ID Cards are to be charged (internal/external). Each employee must be assigned a work order for the activity and for billing in the AIS. Employees who require the same areas and authorizations on their Airport ID Card can be assigned the same work order for the activity.

Monday-Thursday (on weekdays): 08:30 am and 13:00 pm.
It is essential to book an appointment via the AIS!
The identity document uploaded for the E-ZÜP application must be brought to the security training.

  • For the issue of escort passes and temporary passes: around the clock 24/7 
  • Permanent Airport ID Cards: Monday-Thursday (on working days) 07:00-18:00, Friday (on working days) 07:00-16:30

We have set standard access areas:

  • Public area: BW office and workshop area (will not be printed on the airport ID card)
  • Restricted area: TR Transit
  • Security Area: TG-Transit Gate, FR-Freight, VO-Apron, GZ-Luggage Centre, FB-Flight Base (Austrian Grounds), LFZ-Aircraft

Please apply for individual access authorisations by email to airportidcenter@viennaairport.com with the subject "Individual access authorisations" and describe the area and/or send door numbers and a photo of it.

In the menu "Company" "Employees" you can press "Company exit of person". The Airport ID Card must then be returned to the ID Card Office. A fee will be charged for Airport ID Cards that are not returned.

If you do not press "Company exit of person" for employees who have left the company, you will continue to receive all e-mail notifications for the person.

In the ABV menu "Persons" "All badge holders" you can search for the person. To the far right of the person's name you will find the menu item "block". To unblock the person, please contact the Airport ID Card Office at  airportidcenter@viennaairport.com.

  • Passport
  • Identity card
  • Alien's passport
  • Convention passport

A driving licence is not an identity document.

Price list

Airport ID Card for passenger areas (ID colour green and blue)

 
Airport ID card with card-case and clip € 45.50
EU Security-instruction excl. Apron € 98.80
Background check in order of Fed.Ministery o.Intern.Aff. € 7.00
Price excl. VAT € 151.30

Airport ID Card for apron (ID colour red, yellow and grey)

 

Airport ID Card with card-case and clip € 45.50
EU Security-instruction incl. Apron € 126.10
Background check in order of Fed.Ministery o.Intern.Aff. € 7.00
Price excl. VAT € 178.60

Other costs

 

Permanent Apron car permission € 34.46
Adhesive numbers f.car with apron permission € 12.37
Fee for unreturned perm. Airport ID € 79.95
Replacement of lost/stolen ID-card € 55.27
Personalized Escort-ID-card € 24.71

Opening hours of the Airport ID Center

Monday-Thursday (on working days): 07:00 to 18:00

Friday (on working days): 07:00 to 16:30