Heinemann Duty Free Pre-Order Service


Using our pre-order service you can obtain information on the products you want before your journey and enter orders online – from the convenience of your own home.

The products you want can be pre-ordered up to 12 hours before your flight and then can simply be picked up at one of the many Heinemann Duty Free Shops.

Your shopping will always be ready in the shop in time for your departure and can be picked up when you pass by on your way to the gate. For you, that means: You can shop online in peace and quiet and depart for your journey in an even more relaxed way without waiting times.

It's Easy:

  1. Select the products you want and put them in your shopping basket

  2. Register

  3. Provide Details on your departure date and destination airport

    • Send off pre-order and receive confirmation e-mail

    • Don't forget your boarding pass on the day of departure

  4. At the airport, you can easily pick up and pay for your shopping at your Heinemann Duty Free Shop.