VIP & BUSINESS SERVICE

Travel as if on a state visit

Regardless of the class in which you are flying (Economy, Premium Economy, Business or First) and the airline (Austrian Airlines, Eurowings, Lufthansa, Emirates, Qatar Airways, Turkish Airlines, Air France, KLM or one of over 70 other airlines), the VIP & Business Service at Vienna Airport offers personal service in pleasant atmosphere, combined with the utmost degree of flexibility and privacy, and time savings, too. Whether you use the service for your departure, arrival or transit stop, you can relax in your own private lounge in the VIP Terminal while your personal assistant takes care of your check-in and baggage arrangements for you. Your personal assistant will be by your side at all times to help you with immigration and departure formalities as well as your priority security check. You and your guests will be chauffeur-driven in an exclusive VIP vehicle to or from your scheduled flight for your departure or arrival. You can greet or say goodbye to your companions right beside the aircraft.

VIP & Business Service online reservation

For added convenience, you can also book your VIP Experience at Vienna Airport online. Request your VIP & Business Service online and indicate your personal wishes (for example, flowers, Sachertorte, etc.). The booking is only confirmed once you have received your personal price quotation (provision of quotation depends on service availability).

VIP Service for you

Passengers of all airlines and booking classes are welcome to enjoy the exclusivity of the VIP & Business Service at Vienna Airport. The VIP Terminal is open every day from 6:00 to 22:30 hrs. On request, we gladly arrange your VIP & Business Services also outside our opening hours.

For further information about the VIP & Business Services at Vienna Airport your personal assistant will be available at all times on +43-1-7007-23300 or at email address vip.vie@viennaairport.com.

SEND A NO-OBLIGATION ENQUIRY to:

 

Flight data

Enter the flight information for departure, arrival or transfer for your required VIP & Business Service in the relevant fields.

Personen

Special requests

Flowers, Sachertorte, valet parking, limousine transfer from/to Vienna, ...


Fields marked with * are compulsory fields.

THE VIP & BUSINESS SERVICE INCLUDES:

VIP & BUSINESS SERVICE


Once you have been welcomed by your personal assistant, they will be by your side throughout your VIP & Business Services. While you enjoy the time before departure, after arrival or while on a transfer stop in your own private lounge, your personal assistant will deal with everything to do with your flight. Your personal assistant always keeps an eye on the time to make sure that you are ready for departure punctually and will help you through priority security checking and all the immigration and departure formalities. 

A private lounge in the VIP Terminal is available for exclusive use by you and any companions during your stay. Enjoy your time at Vienna Airport in privacy. You and your companions can work or relax undisturbed.

In addition to food and beverages, you will, of course, also find the latest multimedia technology (flatscreen TV, presentation equipment) available for you to use free of charge.

The departure and arrival service includes exclusive use of a lounge for one hour. The VIP & Business Transfer Service includes exclusive use of a lounge for 3 hours. If you need the room for longer, it is easy to book more time online in advance.

If you have any questions about our lounges, please contact your personal assistant at the VIP & Business Service:

+43-1-7007-23300 or by email to vip.vie@viennaairport.com


Enjoy some fine refreshments during your stay:

  • All kinds of drinks from soft drinks and coffee to champagne are available in your lounge, free of charge

  • Light snacks are also available in your exclusive lounge, free of charge

  • For an additional fee, you can also enjoy Austrian specialities and an international à la carte menu

Menü VIP Terminal (PDF, 1.78 MB)
VIP & BUSINESS SERVICE

 

80 STEPS TO WALK BETWEEN THE AIRCRAFT AND YOUR HOME

Your assistant will drive you and your companions in one of our VIP limousines directly to or from your departing or arriving aircraft. Relax during your journey in one of our VIP vehicles. For example, you can enjoy the new BMW 7 series (subject to availability).

 

Your companions can welcome you or say goodbye right by the aircraft. This special service for you and your guests is exclusive to the VIP & Business Service at Vienna Airport. The VIP & Business Service packages include two companions free of charge.

VIP & Business Service price list

All prices are exclusive of 20% VAT.

Valid from 01.01.2017 We reserve the right to change prices at any time; misprints cannot be excluded. We reserve the right to alter the lounges at any time for regulatory reasons.

Price list

Package

Price

VIP ARRIVAL SERVICE for 1 passenger

€ 270,00

VIP DEPARTURE SERVICE for 1 passenger

€ 270,00

ADDITIONAL VIP PASSENGER

€ 120,00


Included in the price:​

  • Exclusive use of a lounge for one hour

  • Personal VIP customer care

  • Baggage processing for 2 items per person

  • Check-in, passport and security checks

  • Personal transport to/from the aircraft

  • Option of welcoming or saying goodbye to passengers beside the aircraft is included for up to 2 people

  • Alcoholic & non-alcoholic drinks

  • Meals are charged for according to consumption

  • Tax refund formalities (refunds only available on credit cards)

  • Parking on the forecourt of the VIP Terminal for the duration of your VIP service

Prices for groups of more than 10 people available on request

Package

Price

VIP TRANSFER SERVICE for 1 passenger

€ 420,00

ADDITIONAL TRANSFER PASSENGER

€ 190,00

Included in the price:

  • Exclusive use of a lounge for up to 3 hours

  • Personal VIP customer care from arrival to departure 

  • Baggage processing for 2 items per person

  • Check-in, passport and security checks

  • Personal transport to/from the aircraft

  • Option of welcoming and saying goodbye to passengers beside the aircraft is included for up to 2 people 

  • Alcoholic & non-alcoholic drinks

  • Meals are charged for according to consumption

  • Tax refund formalities (refunds only available on credit cards)

  • Parking on the forecourt of the VIP Terminal for the duration of your VIP service

Prices for groups of more than 10 people available on request

Additional services

Service

Price

Hire of a lounge for up to 3 hours

€ 459,00

Hire of a lounge for up to 6 hours

€ 698,00

Hire of a lounge per calendar day

€ 989,00

Additional VIP assistant

€ 130,00

Additional VIP vehicle

€ 135,00

Additional person welcoming or saying goodbye at the aircraft

€ 20,00

Additional baggage per item  

€ 7,00

On request, we can also arrange your airport transfer by limousine, hotel accommodation, flowers or Austrian speciality dishes for your stay in the VIP Terminal. The price will be given in your no-obligation quotation.

Cancellation

 

Charge for cancellation up to 24 hours in advance

50 %

Charge for cancellation up to 12 hours in advance

80 %

No Show

100 %



Last Minute Fee

 

For bookings less than 24 hours in advance

€ 95,00