Heinemann Duty Free Pick-up Service

For passengers traveling within the EU, HEINEMANN Duty Free keeps the purchases free of charge up to the time of your return. 

Please let us know your name, your flight number and the planned return at the cash desk, we do all the rest for you. 

Shortly before your return, the purchases will be deposited at the service point (see the plan below) in the arrival hall (T3 | Arrival).
From there they can be picked up conventienly and safely by you with the receipt (pick-up ticket). 


  • Travel more comfortable: less hand luggage

  • Unlimited shopping pleasure: Shopping without reckoning on hand luggage

  • Practical pick-up: Take the already packaged purchases at the pick-up point afte the landing