Passengers (terminals)

Vienna Airport
Bus gates

One of the greatest advantages of Vienna Airport is its ONE-ROOF concept, which makes for short distances. The terminal belongs to and is operated by Flughafen Wien AG. The arrivals terminal is on the ground floor and the departures and transit terminal on the first floor. It has two pier fingers, East Pier and West Pier. All pier and bus gates are a short distance on foot from the central terminal area. The short distances save time not only for transit passengers but also for all departing and arriving passengers.

 

  • 8 pier gates, non-Schengen (East Pier)
  • 12 pier gates, Schengen including 7 transfer gates (West Pier)
  • 17 international bus gates (non-Schengen)
  • 24 bus gates (Schengen, including 1 high security gate)

Passenger check-in

Vienna Airport operates a common check-in principle with dedicated check-in possible if enough counters are available in the desired time period. All 111 check-in counters have SITA/CUTE NT+. A further ten check-in counters are available at the city check-in at Wien-Mitte City Air Terminal, offering the functionality of an international airport in the city centre.

Connections

Vienna city centre is around 15 km away. Airport buses operate at 20-minute intervals, bringing passengers to the city centre and other central destinations. Trains leave for Vienna every 30 minutes. The comfortable City Airport Train (CAT), a direct connection from the Wien-Mitte City Air Terminal to the airport, has a journey time of 16 minutes.

 

Passenger handling is offered by the following companies:

                  

SITA

Telephone

Fax

Austrian

VIEKKOS

+43-1-7007-36306

36310

AustroPort

VIETYXH

+43-1-7007-33241

33239

Celebi Ground Services

VIEASXH

+43-1-7007-36380

36337

ISS Ground Services GmbH 

+43-5-7400-1956

991956

Vienna Airport Handling

VIEOMXH

+43-1-7007-22290

25733


VIP & business service, VIP & GAC

Our exclusive VIP & BUSINESS service offers facilities for various types of events - press conferences, product presentations and much more.
 

Shopping, hotels, conferences

A wide selection of eighty shops and twenty-three restaurants is available to passengers. Amenities include duty-free, renowned international brands, electronics, fashion and accessories, Austrian souvenirs, daily requirements and a traditional Viennese coffee house. The 4-star NH Hotel is close to the terminal area, as is Office Park III, which offers a high-quality organisational infrastructure for conferences and meetings.