NEW FROM 1ST SEPTEMBER 2015: EXPLOSIVES CONTROL
From the 1st September 2015 extended EU Commission regulations on security with regard to the control of explosives will come into force at European airports and hence also at Vienna Airport.
Spot checks by means of so-called explosive trace detection (ETD) devices will be carried out. When going through the regular security check, passengers will, in addition, be swiped by special samplers on belts/waistbands and on mobile phones, boarding cards, passports, etc., as well as hand luggage and electronic devices. An on-the-spot chemical analysis of the swipe will give an indication of any traces of compounds suspected to be explosives. In the event of an alarm, a follow-up check will be made. If there are still grounds for suspicion, the passenger concerned will be interviewed by the Police to clarify the situation.
All information regarding the security check can be found on the homepage of the Federal Ministry of the Interior www.bmi.gv.at and of Vienna Airport www.viennaairport.com.
If you have any queries or suggestions please contact
Amended regulations on liquids
From January 2014 all liquids purchased at airports or from airline companies in duty-free shops around the world may be carried in hand luggage (even if they are over 100 ml). Existing regulations still apply in their unamended version for liquids that have not been purchased in duty-free shops. Further information on carrying liquids in hand luggage can be obtained here.
Before you reach your gate area, you will need to go through security control, in which passengers and hand luggage are checked for prohibited items. Please observe the security regulations for hand luggage and the list of prohibited items. All air passengers must remove their outer garments and all items carried, particularly metallic items, before passing through the metal detector gates. If necessary, you must remove your shoes and undergo an X-ray check if the alarm sounds. If this is the case, a check for explosives on the palms of the hands, belts and shoes may be carried out in addition by means of special paper strips.
Please inform the security control staff if you are wearing a cardiac pacemaker. In such case, you will not need to pass through the metal detector gates but will undergo a manual check. Passengers with implants, such as artificial hips or knees, will also need to undergo a manual check after passing through the metal detector gates.
When passing through the metal detector gates, the alarm may be triggered by accident - even if you are not carrying any metallic items - in which case you will need to undergo a manual check.
Your hand luggage and all items carried will be put through an X-ray control. Electronic devices, such as laptops and tablets, must be removed from your hand luggage before the control and will be screened separately. In the event of any doubt, items of hand luggage such as electronic devices will also be examined for explosive materials both internally and externally by paper strips. If necessary, your electronic devices may be checked manually for traces of tampering.
Liquids may only be taken in max. 100 ml containers, and carried in a 1-litre plastic bag. This plastic bag must be presented at security control. Please see the list of permitted items to check the conditions for taking baby food, baby bottles, liquid medication or similar items on board. Please check in good time before your flight.
In accordance with EU regulations, pets travelling with you must also undergo an animal scan before flying. Please enquire about the exact procedure in good time before starting your journey.
You can find a detailed description of the security control procedure in the information folder Security at Austrias airports.
If you are travelling to a country that is a party to the Schengen Agreement, you can pass through the central security control points for gates B01 - B99, C01 - C99 and F01 - F99.
Please note the permissible maximum size of hand luggage. There are no international standards for hand luggage. The weight and size vary depending on the airline, class and route. For Austrian Airlines the maximum size is 55cm x 40cm x 23cm.
The airport has direct service counters to help deal with complaints regarding security controls and provide individual assistance by airport personnel to resolve security issues. These direct services counters can be found at the security control area in Check-in 3, the D gates in the East Pier, and the B gates in the West Pier. Suggestions and complaints can be submitted to the Ombudsman for Security and Security control via the direct service counters or by e-mail to email@example.com.
If you are travelling to a country that is not a party to the Schengen Agreement, you must go through passport control for gates D01 - D99 and gates G01 - G99, where you are required to show your passport and boarding pass.
Passport and ID card
Passengers must carry a passport or ID card with them at all times, regardless of whether the country they are in is a party to the Schengen Agreement or not. A driving licence is not valid as a travel document.
If you have lost your passport, you can apply for the issuance of an emergency passport at the Document Centre at Vienna Airport. You will require a passport photo, 75.90 and proof of identity (e.g. driving licence).
Please note that it takes some time for an emergency passport to be issued, so you should allow for this as well.