VISITAIR Centre - the visitor centre

How the airport works

Have you always wanted to know how an international airport works? Vienna Airport offers a view behind the scenes with its Visitor Terrace, in the VISITAIR Centre and on a tour of the apron, the VISITAIR Tour.


Travel by bus between the aircraft

We ask that you arrive at VISITAIR Centre 30 minutes before departure.

The tour starts at the VISITAIR Centre and travels around the airport, where you can learn interesting facts about the freight area, hangars, aircraft handling and fire service, etc. You will see at first-hand how aircraft are made ready for take-off on the apron and also learn to recognise the different types of aircraft.

Children`s tours and special tours on request!

Security regulations

Because of the heightened security regulations, all participants on the tour must go through a security check. Please do not bring any liquids, scissors, knives or sharp objects with you on the tour.


Opening times

29 February to 15 December
Daily from 10.00 to 20.00 hrs
Last admission is 15 minutes before closing
Access via Terminal 3

Summer opening hours:

01. May to 31. August

Daily from 08.00 to 22.00 hrs

An amazing panorama

With a length of 250 metres and approx. 1,350 m² surface area, the Vienna Airport observation terrace offers a wonderful view of the apron. At a lofty height, 21 metres above the ground, watch take-offs and landings from above and gain new impressions. Check detailed information on the airport and aviation on displays and get to know a few airport-related jobs, among others. You will find figures, data and facts on the most common types of aircraft on site.


NEW: The big plus to add to your ÖBB Ticket. Combine individually and enjoy great savings. From now on, you can combine your ÖBB Ticket with, for examples the Admission to the MAK – Austrian Musuem of Applied Arts/Contemporary Art and save money in the process.

The VISITAIR Tour offers an exclusive look behind the scenes at Vienna International Airport. The tour of the apron explains how the airport works.

Further information

The combined ticket is valid for 4 calendar days (for a single round trip).

Please be sure to note the opening times and closing days before purchasing the combined ticket!

Booking options and recommendations for booking from abroad

With regard to bookings from abroad, we recommend contacting the ÖBB customer service team on +43 (0)5 1717-3 or, especially for train travellers (The documents shall be sent by post (postage € 5.--) – early booking required!

Online in the ÖBB ticket shop – Attention! Print@home is not possible! Ticket must be printed at an ÖBB ticket machine in Austria.


The VISITAIR Centre provides you with an overview of how the airport processes interlink. Experience a journey through the past decades. The main focus is on the “transparent airport” and its importance for the region. The exhibition is divided into numerous sections and gives an interesting insight into the complex procedures involved:

  • Airport under the microscope – Learn about the facts, figures and unusual jobs.

  • Neighbours – The dialogue forum, its functions and tasks.

  • Interactive media table – Take a journey into the past and the future.

  • Sound station – Find out about the technical background and listen to examples of aircraft, traffic and everyday noise.

Souvenir! Souvenir!

You can purchase a few souvenirs of your visit to the airport in the small shop.


Mon - Sat (including public holidays) from 08:30 to 18:00 hrs. Closed Sundays.

Reservation is necessary for the VISITAIR Tour! Tickets are available in the VISITAIR Centre.

The tours take place between 09:00 and 17:00 hrs.

Duration of the VISITAIR Tour: Approx. 50 minutes

Tel:      +43-1-7007-22150

Fax:     +43-1-7007-22170



Admission to the exhibition in the VISITAIR Centre is free of charge.

The VISITAIR Tour is subject to charge:



EUR 9.90

Children from 5 to 16 years *)

EUR 5.90

Seniors, Students

EUR 8.90

Family ticket (max. 2 ad. + 2 child.)

EUR 24.90

Follow Me Tour – Kid's tour (upon request)



EUR 9.90

Children from 1 to 16 years

EUR 5.90

Groups (of 20 or more persons, NÖ CARD not valid)  


EUR 8.90

Children from 5 to 16 years *)

EUR 4.90

Seniors, Students

EUR 7.90

*) Participants must be at least 5 years old

Further information can be found in the VISITAIR Centre brochure.

Niederösterreich CARD (as of 01 April 2011):

With the Niederösterreich CARD, you have one-time free entry for 1 adult and max. 3 children under 6 years of age to the VISITAIR Centre and one VISITAIR Tour (round trip). NOT valid for group bookings! Further information at: www.niederö

Come take a look at the airport!

Day Pass  
Adults EUR 4,--
Children (2-16y) EUR 2,--
Season ticket*  
Adults EUR 85,--
Children (2-16y) EUR 42,50,--

*available in the VISITAIR Centre

Combined ticket Terrace + Tour:

Adults receive a EUR 2.--discount on the VISITAIR Tour upon presentation of the terrace ticket in the VISITAIR Centre.

The ticket is valid for a single entry.

Security information

  • A security check, similar to a flight security check, is required for access.

  • The transportation of weapons, explosives and knives from a blade length of 8 cm and similar sharp objects is prohibited.

  • The terrace may be closed at short notice in case of a storm or thunderstorm warning or for safety reasons.

  • Baggage, with the exception of ordinary handbags, may not be taken on to the terrace.

  • Dogs are not permitted on the visitor terrace.

  • Smoking is strictly prohibited in the buildings and on the terrace.

Skateboards, roller skates and inline skates and balls of any kind are not permitted on the visitor terrace for safety reasons.